COVID-19: Common helpdesk questions

The helpdesk receives a variety of queries. We have a few recurrent issues because of the COVID-19 situation and this article aims to provide answers to the most common questions.

To operate effectively from home, it is inevitable that your staff will need some electronic equipment, provided by the firm. Given the value of data in a digital age, we recommend that all devices are encrypted and that the firm communicates a robust policy for homeworking – including the safeguarding of data and equipment. We have further information on possible solutions in the Business / Technology section of our website.

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