The provision of our file review services enables firms to implement efficiencies in their advice process, reduce the volume of remedial action, and improve the level of protection to shareholders from regulatory risk and client complaints. This in turn can lead to higher capital values on the sale of businesses.
Each review considers the suitability of the advice and the completeness of the documentation, with reference to the FCA standards and the likelihood of the firm being able to defend a complaint should one be lodged in the future.
Our file reviewers (all of whom are a minimum of Level 4 qualified) carry out this service using our own client file review sheets. This ensures the criteria being assessed is entirely transparent. We provide feedback on an exception reporting basis and clearly identify issues, and propose a course of action for you to follow in order to rectify the points we raise.
For more information about our file review services. speak with your account manager, or call a member of our client support team on 03707 360 360.