Our website provides a valuable information resource, suitable for all clients, regardless of their role within the firm.
News and opinions
The latest regulatory, technical and industry news and opinions.
Information, resources and support relating to the client advice and review process. Content is organised in accordance with the 6 key steps for financial planning, from the initial engagement of clients (including marketing) through to ongoing review. Familiar areas include suitability reports (under Present) and all of our research (under Analyse).
Information, resources and support relating to running a regulated business and managing staff. Content is organised in accordance with the area of focus including managing your business, working with the FCA and managing your staff. Familiar areas include senior management responsibilities, financial crime and complaints handling (under Managing Business), regulatory reporting (under Working with the FCA) and T&C (under Managing People).
Guidance and support where you are involved in providing discretionary management services. Familiar areas include types of services, arrangements with advisory firms, working with clients, client reporting along with investment, dealing and managing processes.
Training and events
Access to our CPD recording tool, online testing facility, workbooks for exams and events programme.
If you are not familiar with the website, we strongly recommend contacting a member of our client support team to request a personal, interactive webtour. Email: firstname.lastname@example.org or call 03707 360 360.
Brief videos that demonstrate the key sections of the site are also available below.